ServLine Protection Program
Leak Loss Protection Program
Ocoee Utility District offers protection against costly service bills caused by unexpected leaks. Ocoee Utility District offers up to $2,500 coverage per occurrence.
Water Leak
Residential …………………………………………………………………………………….. $2.00 per month
Residential Master-Metered
Multi-Habitational ………………………………………………………………………….. $2.50 per unit/per month
Commercial:
Single Occupancy …………………………………………………………………………… $2.00 per month
Multiple Occupancy ……………………………………………………………………….. $4.00 per month
Combined Water & Sewer Leak
Residential …………………………………………………………………………………….. $4.25 per month
Residential Master-Metered
Multi-Habitational …………………………………………………………………………. $5.00 per unit/per month
Commercial:
Single Occupancy ………………………………………………………………………….. $4.25 per month
Multiple Occupancy ………………………………………………………………………. $8.50 per month
In the event of a costly water or sewer bill caused by high water usage due to a qualifying leak or line break, Ocoee Utility District’s leak loss protection program covers the costly utility bill once the active cause of the leak has been repaired.
All eligible Ocoee Utility District customers are automatically enrolled in our optional expanded Water & Sewer Leak Loss Protection Program and charges will appear on your utility bill. Call us at (423) 303-3275 to decline protection and accept full responsibility for all excess water and sewer charges caused by a leak.
*Information for the Ocoee Utility District Leak Loss Protection Program: Leak Loss Protection Program covers pipes up to 2″ meter. High water and sewer bills due to leaks occurring after 10/1/23 will be adjusted through this program. Please refer to our leak adjustment guidelines for qualifications. Cancel anytime. 30-day wait period for re-enrollment.
Call Ocoee Utility District’s dedicated Servline phone number at (423) 303-3275 for more information and to request a copy of the full terms and restrictions for any of the programs.
The financial obligations of Ocoee Utility District Leak Loss Protection Program are backed by an insurance policy procured as part of the Servline program.